# Results Group Limited > Simpro training + operational guidance tailored to your business — from specialists who get your world. Canonical page: https://partners.simprogroup.com/partners/results-group-limited Marketplace: Simpro Partner Directory Last updated: 2026-08-26 Logo: https://assets.partnerfleet.app/yub5c2isfr5uushwymx6cxgqys4e ## At a glance - Endorsements: Digital Forms, Financial Processes - Regions Served: Australia, Canada, New Zealand, UK & Ireland, United States - Services Offered: Business Coaching / Consulting, Custom Development / Integration, Data Migrations, Implementation / Professional Services, Virtual Assistant, Other - Simpro Expertise: Data Feed, Maintenance Planner, Premium & Mobile, Simpro Digital Forms / Form Builder, Take-Offs, BI Reporting - Partner Tier: Registered - Industry Specialization: Electric, Security / Fire / Low-Voltage, HVAC-R, Plumbing, Solar, Other - Website: [resultsgroup.io](https://resultsgroup.io/) ## Call to actions - **Get in Touch** — submit the contact form on https://partners.simprogroup.com/partners/results-group-limited - [Free Health Check](https://www.resultsgroup.io/simpro_system_health_check) ## About Simpro Training + Operational Guidance That Fits Your Business. Align your workflows, roles, and processes with how Simpro is built to perform — and unlock clarity, speed, and stronger results where it counts.• Free Simpro Health Checks• Role-specific Zoom training• Process optimisation for margin, invoicing, and visibilityResults Group is here to make Simpro your operational advantage — not just your software. ## Services - **Simpro System Health Check** — A free, live, in-platform review in Zoom — and led by a Results Group Business Systems Analyst. It’s designed to surface what’s working, what’s missing, and what’s holding you back.Based on your live jobs, data, and workflowsDelivered via Zoom, no jargonBuilt to reveal misalignment, lost time, and missed marginWhether you're clearing a backlog or scaling fast, this Health Check shows where your system needs backup. - **Simpro Implementation & Training** — New to Simpro? We’ll help you set it up right — first time.Guided setup tailored to your workflowsPractical, hands-on training in your live systemFull-team onboarding: field, admin, ops & leadersIdeal for first-time setups, new teams, or operational resetsWe don’t just help you start — we help you build a system that works long after go-live.Because the right setup isn’t just about starting strong — it’s about staying sharp as you grow. - **Simpro Operational Training for Experienced Users** — Already using Simpro — but running into inefficiencies, bottlenecks, or messy workarounds? This advanced training is built for businesses ready to sharpen performance and get more out of their system.Advanced feature training tailored to your workflowsWorkflow alignment across admin, ops, and fieldLive, role-specific Zoom sessionsBuilt to improve speed, visibility, and consistencyWe don’t deliver generic training — we help experienced Simpro teams streamline job flow and drive performance with clarity and control. - **Simpro Pre-build Profit Optimisation** — Transform quoting from reactive to strategic — with our proprietary Pre-Build Optimisation training designed to protect margin and improve quoting consistency.What’s included:Margin visibility built into your pre-build structureQuoting consistency across admin, sales, and operationsHands-on take-off and pre-build setup sessions via ZoomRealignment of templates, catalogue use, and cost centresOutcome: More accurate quotes, faster approvals, and increased profit per job — with margin locked in from the start. - **Simpro Digital Forms & PDF Overlay Setup + Training** — Custom-built Digital Forms and PDF Overlays — mapped to your workflows, branded for your business, and optimised for field use.What’s included:Digital Forms setup + PDF Overlay mappingAuto-fill fields, signatures, photos, conditional logicWorkflow-based configurationLive Zoom training for office + fieldOutcomes:Faster form completionCleaner data across jobs, sites, and customersLess admin, fewer errorsGreater compliance and visibility - **Customer Asset & Maintenance Planner Optimisation** — We configure and optimise Simpro’s Maintenance Planner to align with your real-world preventative maintenance workflows — improving accuracy, automation, and reporting.What’s included:Asset structure standardised across contracts and sitesAuto job creation for preventative maintenanceStandardised test procedures and failure pointsQuotes triggered from failed testsAudit-ready compliance reporting + full asset service historiesOutcomes:Less admin, stronger complianceNo missed billablesEnd-to-end quote → job → invoice reliability - **Simpro Reporting Specialists** — Simpro Reporting & Strategic InsightsWe help Simpro-powered businesses cut through the noise and gain reporting clarity — training your team to focus on the reports that drive visibility, profitability, and operational control.What’s included:Identification of key reports by role (owners, ops, admin, finance)Report alignment across departmentsStrategic thinking around reporting useLive training on accessing, filtering, and interpreting Simpro reportsOutcome: Confident decision-making backed by meaningful, aligned, real-time reporting. - **Simpro BI Reporting** — We configure Simpro BI Reporting dashboards and train your team to make smarter, faster, data-driven decisions — aligned to your business structure and goals.What’s included:BI dashboard setup mapped to profit, efficiency, and compliance goalsDashboard alignment across owners, admin, ops, and financeTraining to interpret trends, identify risks, and act with confidenceCoaching that builds internal BI capabilityOutcome: Sharper strategy, stronger reporting, and faster business decisions — powered by the data you already collect in Simpro. - **Simpro Data Feed Training & Support** — We set up, configure, and train your team on Simpro’s Data Feed — eliminating manual entry and enabling clean, real-time data flow across your platform.What’s included:Email feed setup tailored to your suppliers and workflowsField mapping to ensure accurate, automated data captureLive Zoom training on setup, troubleshooting, and monitoringFeed audits to catch issues and optimise performanceOutcome: Fewer errors. Less admin. More time for the work that matters — with reliable data automation you can trust. ## Team - **Justin Worsley — Founder Director** — Founder and strategic force behind Results Group, Justin drives the vision, standards, and high-trust delivery our clients rely on. Every engagement reflects his commitment to quality, consistency, and results. Known for: Vision-led growth. High-trust leadership. Raising the bar. [Meet the Results Group Team](https://www.resultsgroup.io/our_story) - **Michael Hunt — Senior Business Systems Analyst** — Lead Business Systems Analyst and the first point of call for Results Group Health Checks and operational reviews. Michael identifies what’s holding your Simpro setup back — then maps a clear path to alignment, performance, and impact. Known for: Operational alignment. Deep Simpro insight. Straight-up solutions. [Meet the Results Group Team](https://www.resultsgroup.io/our_story) - **Roxy Go — Head Trainer Simpro Premium Certified: Service Professional** — Head Trainer and Simpro-certified specialist who transforms complexity into clarity. Roxy delivers practical, role-specific training that empowers teams across admin, ops, and management to use Simpro with confidence and consistency. Known for: Plain-English training. Capability uplift. Results that stick. [Meet the Results Group Team](https://www.resultsgroup.io/our_story) - **Ibben Conti — Systems Specialist Simpro Premium Certified: Service Professional** — Simpro-certified implementation and reporting specialist with deep expertise in BI, Customer Assets, and Maintenance Planner. Ibben connects system setup with real-world business logic — so your back-end works the way your business does. Known for: Smart implementation. Data-backed decisions. Bulletproof workflows. [Meet the Results Group Team](https://www.resultsgroup.io/our_story) - **Nigel Bergonia — Trainer Systems Optimisation Specialist Simpro Premium Certified: Service Proffessional** — Simpro-certified training specialist with a sharp focus on Pre-Build Profit Optimisation. Nigel delivers calm, practical guidance that helps teams shift from just using Simpro — to using it better. Known for: Smooth rollouts. Operational clarity. Quiet support with big impact. [Meet the Results Group Team](https://www.resultsgroup.io/our_story) - **Gil Sibayan — Support Results Business Virtual Administrator Simpro Premium Certified: Service Proffessional** — Simpro-certified and quietly essential, Gil leads our Results Business Virtual Administrators — stepping in post-delivery to support your team through the transition phase. She shadows daily ops, reinforces new workflows, and keeps your system running smooth behind the scenes. Known for: Reliable backup. Post-implementation support. Building team confidence without the overwhelm. [Meet the Results Group Team](https://www.resultsgroup.io/our_story) ## Testimonials - "We engaged Results Group to assist us with the decision to go with, and implementation of Simpro for our business, and the experience has been outstanding from start to finish. From the very beginning, they took the time to understand our operational needs and guided us through the decision to move forward with Simpro. Their support during the implementation and onboarding process was thorough, hands-on, and tailored to our business. They helped ensure our systems, processes, and team were set up for long-term success. The team at Results Group didn’t just stop at getting us live - their ongoing support has been excellent. Whether it’s troubleshooting, refining workflows, or helping us build and customise reports to suit our business needs, they’ve continued to deliver value well beyond the initial rollout. Highly recommend the team at Results Group to any business considering Simpro - their industry knowledge and ongoing support have been a key part of a smooth and successful transition for us." — Matt Morgan, Business Owner - "Exceptional Service & Transformational Results with Results Group Partnering with Results Group has been one of the best decisions for our business. From the start, their team demonstrated an incredible depth of knowledge and a commitment to our success. They took the time to understand our unique challenges, answered all of our questions with patience and expertise, and provided actionable insights that made an immediate impact. Not only did they help refine our workflows, but they also introduced innovative strategies that significantly boosted efficiency and productivity. Their ability to streamline processes and optimize operations has saved us time, reduced costs, and improved overall performance. Beyond just improving daily operations, Results Group played a key role in helping us develop long-term business strategies. Their solutions were not just theoretical—they were practical, results-driven, and tailored to our needs. Their hands-on approach and commitment to excellence made the entire experience seamless and rewarding. If you’re looking for a team that truly delivers on its promises, drives real improvements, and genuinely cares about your success, Results Group is the partner you need. Highly recommended!" — Cassie Stayton, Business Owner - "Great help from real people that have actual industry experience" — Hayden Wright, Business Owner - "As a long-term Simpro client, we had received very little assistance or guidance over the years and felt we were not getting the most out of the system. Results Group completed an in-depth review of our setup and processes, taking the time to understand how we actually use Simpro in our business.Based on their findings, they tailored the training specifically around our needs and the gaps within our system. The training was practical, detailed, and directly relevant to how our team operates day to day.As a result, we now have a much deeper understanding of Simpro and have been able to configure it far more efficiently. The improvements have allowed us to streamline our workflows and generate the reporting we need to run the business more effectively.We’re very pleased with the outcome and would happily recommend Results Group and their training team to any business looking to get more value from their Simpro system." — Tama Kotara, Business Owner - "We used ResultsGroup for SimPro training and it was honestly exactly what we needed.We’d been running SimPro for almost 2 years but found ourselves doing a lot of workarounds and not really using it properly. ResultsGroup started with a full evaluation of how we were actually using the system, then put together a training plan that was mapped specifically to how our business operates.Michael, Roxy, and Nigel were all great, super knowledgeable on SimPro, easy to understand, and really clear with how they explained everything.If you’re using SimPro and feel like you’re not getting the most out of it, I’d definitely recommend ResultsGroup." — Nick Perry, Business Owner ## Screenshots - ![Live Zoom training session with Results Group, a Simpro Specialist Trainer guides an admin team through real-time platform optimisation using tailored dashboards.](https://assets.partnerfleet.app/d0xuexjms0hhaw18fwjqbio2u4sl) - [Struggling to get the most out of Simpro? This video shows how Results Group transforms complexity into clarity — with free Simpro System Health Checks, Pre-Build Profit Optimisation, and BI Reporting that align your system with how your business actually runs. See how real business owners unlock hidden profit, automate admin, and gain the clarity to lead with confidence. Whether you're buried in manual quoting or flying blind with your reporting, this is the reset your operations need. ▶️ Watch now to see what’s possible with Simpro — when it’s set up right. (video)](https://www.youtube.com/watch?v=nfuIYztaC-E) ## Resources - [Article 1: Introducing Our LinkedIn Article Series for Simpro-Powered Businesses](https://www.resultsgroup.io/articles/c/introduction/b/introducing-our-linkedin-article-series-for-simpro-powered-businesses) - [Article 2: They Had Simpro — But Still No Margin Clarity.](https://www.resultsgroup.io/articles/b/they-had-simpro--but-still-no-margin-clarity) - [Article 3:Why Your Team Isn’t Using Simpro Properly — And How to Fix It](https://www.resultsgroup.io/articles/b/article03) - [Article 4: The Secret to Scaling Your Trade Business: Mastering Your Core Processes with Simpro](https://www.resultsgroup.io/articles/b/article04) - [Article 5: Your System Isn’t Broken. It’s Was Never Built for the Business You’ve Become.](https://www.resultsgroup.io/articles/b/article05) - [Article 6: The System Was Supposed to Help - But It Made Things Harder. Here’s What Fixed It](https://www.resultsgroup.io/articles/b/article06) - [Article 7: What If the Problem Isn’t Simpro - It’s the Way It’s Set Up?](https://www.resultsgroup.io/articles/b/article07) - [Article 8: Why Operational Field Service Businesses Call Results Group—Even When They’re Not Sure What’s Broken](https://www.resultsgroup.io/articles/b/article08) - [Article 9: When Simpro's Working Against You: How One Operational Field Service Team Took Control](https://www.resultsgroup.io/articles/b/article09) - [Article 10: When Simpro Isn't Built for You: How this Retail Operational Service business Made It Work.](https://www.resultsgroup.io/articles/b/article10) - [Article 11: When Your Simpro Setup is Failing You—Mid-Project](https://www.resultsgroup.io/articles/b/Article11) — They purchased and installed Simpro due to the previous job management platform that had proved itself inadequate to handle the complexity of their high value projects, as well as not able to provide them with in-depth analysis reporting that they needed. The company was under immense strain to deliver on time. The team were feeling the pressure.The projects were ongoing. Crews were onsite. Techs were clocking hours. Invoices were overdue. Projects were unravelling. And their Simpro wasn’t working for them, because it wasn’t setup for what they were actually doing or how the business operated.Timesheets didn’t make sense. Cost centres didn’t match the work. Critical pre-builds were missing. Quoting was manual and slow, reporting did not reflect actuals, and their team couldn’t trust what was in front of them.They were juggling two worlds: The real world: projects to deliver, costs to track, teams to supervise. And the Simpro world: totally misaligned to their business operations.They were firefighting in the wrong direction because they didn’t have the data. Jobs misquoted. Invoices misaligned. Purchases not linked to the right projects. Costs slipping through the cracks. The finance team scrambling to clean the mess after the fact.The frontline was feeling it. Technicians locked out of mobility. Clocking hours wrong. Chasing job info on the fly. Supervisors bouncing between spreadsheets, phone calls, and job boards that didn’t line up. The wheels were turning—but they were grinding, not running smooth.And in the middle of this? They were migrating from their previous software to Simpro—trying to make Simpro carry the load, while the load was already live.That’s when they called us. We got to work—inside their system, inside their operations.We sat with their team. We walked the real workflows. We tracked the friction, the double-handling, and the dead ends. We didn’t teach them how to use Simpro better—we rebuilt it to fit the way they actually worked.What we did:Ran a full deep-dive of their live projects, quoting flows, purchase processes, and invoice trails.Rebuilt their cost centres to track real work, real teams, real dollars—clean, sharp, aligned.Configured their Simpro system to fully integrate with their accounting software—so finance wasn’t playing catch-up anymore.Cleaned up their timesheets, mobility access, and project costing—so techs could clock on, update projects, and capture real-time data correctly.Created clean workflows across quoting, purchasing, projects, and invoicing—so every piece landed where it should, every time.Delivered live, hands-on mobility training—not theory, but real tools on real projects in their real system.Built smart pre-builds that actually made money—not just speed, but profit.This wasn’t a system tweak. This was a new full system setup—while the work was still moving.No shutting down. No pause button. We rebuilt the plane while it was flying.What changed?Quotes that used to take hours—now done accurately in minutes.Crews on the ground with the right job info, at the right time.Projects tracked cleanly—purchases, costs, timesheets, all connected.Invoices that used to fall through the cracks—now land on time.Finance teams with live data they can trust.The system isn’t the friction point anymore—it’s the backbone.Their projects didn’t stop. Their work didn’t wait. But now? Their system keeps up.If you’re trying to run complex project work inside a Simpro setup that’s not built for you—you’ll feel this.Let’s fix it.Book a free Health Check with me. I’ll walk through your live system, flag what’s working, what’s broken, and what’s possible—so you can finally make Simpro work the way it should.https://www.resultsgroup.io/simpro_system_health_check - [Article 12: "I Didn’t Want to Wing It.” How We Got Simpro Right — From Day One.](https://www.resultsgroup.io/articles/b/article12) - [Article 13: When You’ve Got to Run Lean—And Make Simpro Work Fast.](https://www.resultsgroup.io/articles/b/article13) - [Article 14: The Business Scaled. The Setup Didn’t.](https://www.resultsgroup.io/articles/b/article14) - [Article 15: You’ve got the team. The Work. Simpro. But the Margins Still Don’t Add Up…](https://www.resultsgroup.io/articles/b/article15) - [Article 16: You’ve Got Simpro. So Why Does Running Your Business Still Feel Like a Scrapheap of Systems?](https://www.resultsgroup.io/articles/b/article16) - [Article 17: You’ve grown. Your Simpro hasn’t](https://www.resultsgroup.io/articles/b/article17) ## FAQs ### We’re just getting started with Simpro, can you help us get it set up right from the start? Absolutely. Many of our clients come to us before they go live, and it’s a smart move.  Our Simpro Implementation & Training process helps you set up: ·         Quoting workflows ·         Job templates ·         Invoicing rules ·         Catalogue imports ·         Team-specific trainingYour system set up will now match your business, not the other way around. ### We’ve already got Simpro, why do we need a Health Check? Even if you're already using Simpro, chances are your system isn’t fully aligned with how your business actually operates. Our free Simpro System Health Check is a live, one-on-one session with Michael, your Business Systems Analyst, designed to uncover exactly where your platform is out of sync with your day-to-day operations.  What makes it different? We work inside your live Simpro platform, not from a checklistWe assess setup gaps, inefficiencies, missed features, and broken workflowsWe listen to your team’s challenges and tailor recommendations to your real-world goalsWe highlight underused tools and areas that could unlock profitability and visibilityWe deliver clear, actionable fixes, not generic advice At the end, you’ll receive a structured proposal with personalised recommendations and the option to continue with hands-on technical and operational training that brings your Simpro platform into alignment with your business. As one client put it: “This isn’t about learning Simpro, it’s about making Simpro fit us.” Book your FREE Health Check with Michael Hunt our Senior Business Systems Analyst, no pressure, just real insight: https://www.resultsgroup.io/simpro_system_health_check ### How do we know if our Simpro setup is actually working for us? That’s what our free Simpro System Health Check is for. We assess:Setup gaps Feature underuse Workflow misalignments Operational and Business alignment Reporting reliability You’ll walk away with a clear picture of what’s working, and what’s holding your team back. Book your free Simpro Health Check with Michael Hunt your Senior Business Systems Analyst, no pressure, just real insight:https://www.resultsgroup.io/simpro_system_health_check   ### We’ve already had Simpro training. What makes Results Group’s training different? Simpro training helps you understand the platform, our specialised technical and business operational training helps you apply it inside your actual business.  We train live, in your Simpro system, with your workflows, quoting structures, and team roles in mind. We align your setup to how your business actually operates. Live Zoom deliveryHands-on application in your environmentOperational + technical insight from real operational service business specialists  We don’t teach theory. We help you make your Simpro perform in line with your actual business operations.  ### Is this just Simpro training? No. We go beyond feature training, we deliver operational business alignment. We train your team inside your platform setup, fix workflow gaps, refine processes, and help admins, ops managers, techs and owners actually use Simpro to run the business.  ### Can’t I just learn this from the Simpro Help Guide? Simpro’s Help Guide is great for features and menus. But it can’t tell you: If your quoting structure is leaking marginIf your reports are showing the right numbers If workflows are holding your team back That’s where we come in. Our proprietary technical training focuses on business operational alignment, adoption, and outcomes, not just menus and how-to’s.  ### What if my team isn't using Simpro properly, is that something you fix? Yes, and it’s more common than you think.The issue often isn’t your team, it’s your system setup.Our Operational Training realigns your system with your workflows, so your team finally trusts and uses the platform, not workarounds. ### How does your Pre-Build Optimisation training help with quoting? Our proprietary Prebuild Profit Optimiser training structures your quotes for speed, clarity, and margin control. We help you: Standardise labour and materialsBuild margin-based quote structuresEliminate double-handling and reworkEmpower junior team members to quote confidently ### We want better dashboards and insights, can you help with reporting? Yes, through our Simpro Reporting Specialists Training.  We teach you: Which reports actually matterHow to build dashboards that drive decisionsHow to align visibility across roles (owner, admin, ops) It’s not just about what you report on, it’s about reporting what moves the needle. ### How do you support Digital Forms and the new PDF Overlay function? We don’t just set up forms, we embed them into your field operations.Customised digital form buildsDrag-and-drop PDF overlaysLive Zoom training for admin + field teamsDigitisation of job sheets, safety forms, reports and more  If it’s a PDF, we can digitise it and train your team to use it with confidence. ### We’re scaling and things are getting messy, can Simpro fix this? Only if it’s set up right, and that’s where we come in.We help you:Rebuild job workflow structureAlign quoting with margin visibilityEnsure reporting reflects realityStreamline admin → field → invoicing   You’re not the problem, your setup is.   Let’s fix that. ### How do we stop relying on spreadsheets and manual workarounds? Workarounds are a sign your system isn’t working for your team. We fix that. Our Operational Training helps by: Simplifying job stagesAligning cost centresMaking reports clear + accurateRemoving quoting/invoicing duplication   When your system fits your business, those spreadsheets disappear. ### Can you help us get more out of Simpro’s built-in features? That’s one of the top reasons people call us.We show you what’s possible in your Simpro environment, and train your team to confidently use:QuotingSchedulingInvoicingReportingProfit visibility  ### What kind of outcomes can we expect after working with Results Group? Clients typically see:30–50% reduction in admin reworkFaster quoting + cleaner job costingReduction in time between job completion and invoicingClearer reporting + financial visibilitySmoother job lifecycle workflows We don’t offer magic, just proven, practical alignment that makes Simpro work for real-world businesses.  ### Do you work with other businesses like ours? Yes, and chances are, we already work with businesses just like yours.At Results Group, we are Simpro Job Management Software Technical & Business Operational Training Specialists. We work specifically with the  broader Operational Services Industry, helping teams use Simpro to its full potential, not just technically, but operationally.We support businesses that rely on quoting, scheduling, field teams, admin workflows, and job-based service delivery, from single-company setups to complex, multi-branch and multi-entity organisations.  We regularly work with:Plumbing & DrainageElectrical & AutomationHVAC, Fire & SecurityGeneral Contracting & MaintenanceLandscaping, Irrigation & GroundsMarine Services & Marine ElectricalCompliance Services (WOFs, Fire, Safety)CCTV, Alarms & Access ControlOperational Retail (Service-based)Facilities & Asset Management Inspection & Certification ProvidersMobile Field Services & Multi-site OperatorsWarehouse Management Whether you’re quoting projects, managing teams across regions, or scaling up and things are getting messy, we bring the structure, clarity, and training to get Simpro working the way your business actually runs.  If your business delivers a service, manages jobs, and needs clarity across admin, ops and field, we’ve got you covered.