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Simpro Consulting and Training

Simpro specialists with a combined two decades of experience, we’re here to help your Simpro work for you!

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Description

At Platinum Consultants, we help businesses get the most out of Simpro. Whether you need training, consulting, workflow reviews, system health checks, BI reporting, custom templates and forms, or support with the Maintenance Planner, we're here to assist with practical, tailored solutions.

We understand that every business is different, which is why our services are flexible and focused on what works best for you.  Our Simpro Excellence Academy provides comprehensive training and consulting services, equipping your team with the skills and knowledge to make your Simpro work for you. Our goal is to make Simpro work for your day-to-day operations, not the other way around. We also share regular updates, tips, and insights through newsletters and YouTube to help you stay informed and make continuous improvements.

If you’d like support or simply want to chat about how to make Simpro easier to use, feel free to reach out.

Services

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Simpro Health Checks

A clear, benchmarked health check of your Simpro system - showing exactly where revenue, efficiency, and growth can be gained easily. We analyse your Simpro data and deliver a detailed, easy-to-understand Health Check Report

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Simpro Consulting

Getting Simpro up and running is one thing, getting it working the way your business actually operates is another. Our consulting service is designed for businesses that want to get more out of their Simpro investment, whether that's streamlining workflows, fixing inefficiencies, or unlocking features you didn't know you had. We work with you directly to understand how your team operates, identify what's holding you back, and implement practical solutions that stick.

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Simpro Training

Your Simpro system is only as effective as the people using it. Our staff training sessions are built around how your business actually uses Simpro, so your team learns what matters to them, not a generic walkthrough of every feature. Whether you're onboarding new staff, reinforcing best practices, or rolling out a process change, we deliver clear, practical training that builds confidence and gets everyone operating consistently from day one.

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Simpro Custom Form Building

Take full control of your Simpro documents with custom-built quotes, invoices, and job forms in any layout you need. You choose exactly what data is pulled from Simpro and how it's displayed. No more fighting with rigid templates or lines spilling onto extra pages, since our forms remain fully editable after generation. 

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Simpro BI Reporting Dashboards

BI Reporting Dashboards built specifically for your reporting requirements. These dashboards turn your operational data into clear visual insights, so you can see job profitability, technician performance, quote conversion rates and more in one organised dashboard.

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Simpro Catalogue Clean-Up

Our Catalogue Clean-Up Service identifies and archives redundant items in your catalogue, streamlining your system and improving performance. By keeping your catalogue lean and up to date, you’ll enjoy faster load times, more accurate pricing, and a smoother experience across your Simpro. It’s a simple, effective way to maintain a cleaner build without losing access to your historical data.

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Simpro Implementation

Starting with a new system is a big investment, and how it's set up from day one makes all the difference. Our Simpro implementation service takes the stress out of getting started by ensuring your system is configured correctly, your data is migrated cleanly, and your team is ready to hit the ground running.

We handle the heavy lifting, from initial setup and workflow configuration through to data imports and staff onboarding, so you're not left piecing it together on your own. The result is a Simpro system built around your business from the start, not one you'll spend the next two years trying to fix.

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LANA Software Implementation

LANA is an AI-powered CRM designed specifically for tradies. It captures every customer lead, automates follow-ups, and integrates with your Job Management Software so nothing falls through the cracks. From quotes to invoices to Google reviews - LANA keeps your business running smoothly while you focus on the work that matters.

Our Team

Darren Whitby photo

Darren Whitby

Director and Senior Consultant

Jarryd Pearce photo

Jarryd Pearce

Software Consultant

Hayden Nosatti photo

Hayden Nosatti

Software Consultant

Landon Gollop photo

Landon Gollop

Software Consultant

Aisha Zane photo

Aisha Zane

Admin Coordinator

Testimonials

  • Sally Freijah
    Office Manager

    Professional and quick to respond. Jarryd is easy to deal with and very knowledgeable of Simpro. Highly recommended.
  • Aaron Roberts
    Director

    Jarryd and the team at Platinum Consultants have been fantastic to work with. They’ve provided great support to myself and Radicool Air with Simpro, making the setup and ongoing use much smoother. Their knowledge, responsiveness, and professionalism have been a huge help — highly recommend!
  • Zy Parish
    Admin Assistant

    Could not speak more highly of Platinum Consultants! Jarryd who we've been dealing with is a wealth of knowledge, he lead us in a Simpro training session and has provided fast, reliable ongoing support that has been invaluable to improving our business operations. His knowledge of the ins and outs of the program exceeded the Simpro's own support team! So glad we found these guys!!
  • Matthew Kristiansen
    Operations Manager

    We recently worked with Platinum Consultants for support and service delivery in Simpro, and the experience was excellent. Their team was knowledgeable, responsive, and really took the time to understand our workflows before providing tailored solutions. They helped streamline our processes, improved efficiency, and made the overall system much easier to manage. Highly recommend Platinum Consultants to anyone looking to get the most out of Simpro!
  • Carmen Hickey
    Business Manager

    A wealth of knowledge and offer great suggestions and workarounds for a systems.
    Highly recommend
  • Stacey Noonan
    Office Manager

    Jarryd is always helpful and puts up with our constant need for change, working with us to get the best out of the LANA system for our specific needs. Very patient and professional in helping us get what we need.

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Simpro Expertise

Premium & Mobile
Data Feed
Maintenance Planner
Take-Offs
BI Reporting
Simpro Digital Forms / Form Builder

Industry Specialization

Electric
HVAC-R
Plumbing
Solar
Other
Security / Fire / Low-Voltage

Services Offered

Implementation / Professional Services
Business Coaching / Consulting

Regions Served

Australia

Partner Tier

Select

Endorsements

Digital Forms
Financial Processes

Year Founded

2008

Years Working With Simpro

20

Simpro Expertise

Premium & Mobile
Data Feed
Maintenance Planner
Take-Offs
BI Reporting
Simpro Digital Forms / Form Builder

Industry Specialization

Electric
HVAC-R
Plumbing
Solar
Other
Security / Fire / Low-Voltage

Services Offered

Implementation / Professional Services
Business Coaching / Consulting

Regions Served

Australia

Partner Tier

Select

Endorsements

Digital Forms
Financial Processes

Year Founded

2008

Years Working With Simpro

20