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Mytasker360 - Outsourcing and Offshoring

Dedicated Offshore Admin Support for Australian Trades & Service Businesses 

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Description

MyTasker360 is a specialist offshore administration partner built exclusively to support Australian trade and service businesses.

We understand that running a successful trade business involves far more than completing jobs. Scheduling technicians, responding to customers, preparing quotes, managing purchase orders, following up suppliers, maintaining compliance, processing invoices, and keeping jobs moving can place significant pressure on an already busy office team.

MyTasker360 takes that pressure off.

From our dedicated office in the Philippines, our trained administrative team works as an extension of your business, providing reliable day to day support across the entire job lifecycle. Our goal is not simply to complete individual administrative tasks, but to become a dependable part of your operation and help keep your business running efficiently.

Our team has experience supporting Australian trade businesses with  Simpro administration, scheduling, quoting, invoicing, job management, customer service, compliance, supplier follow ups, purchase orders, warranty administration, parts coordination, and general office support.

Unlike a traditional virtual assistant arrangement, MyTasker360 provides a structured support environment with a dedicated office, trained staff, management oversight, established processes, and experience working within Australian trade workflows.

This allows businesses to access skilled administrative support without the cost and complexity of continually expanding their local office team.

The result is a more efficient operation, less administrative pressure, and more time for your local team to focus on customers, technicians, and growing the business.

Whether you need additional administrative capacity, ongoing job management support, or a reliable offshore team to complement your existing office, MyTasker360 gives Australian trade businesses the people and support they need to operate more efficiently and scale with confidence.

Services

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Service Coordintor

Manages the day-to-day flow of service operations, ensuring jobs are scheduled efficiently, technicians have the information and resources they need, and customers are kept informed from job booking through to completion.

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Spare parts Coordinator

Manages the sourcing, ordering, tracking, and delivery of parts and materials required to keep trade jobs moving. They work closely with technicians, suppliers, warehouses, and customers to ensure the right parts are available when needed.

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Sales and Marketing

Manages sales and marketing activities from lead generation through to customer conversion, helping drive business growth through effective sales strategies, customer engagement, and targeted marketing initiatives. 

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Invoicing Specialist

Manages the billing process from completed job through to payment, ensuring invoices are accurate, issued on time, and properly documented.

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Accounts

Manages accounts payable and receivable, ensuring accurate financial transactions, timely payments, and up-to-date financial records for smooth business operations. 

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Asset and Contract Management

Manages customer assets, service agreements, and contract requirements, ensuring accurate records, timely renewals, and effective contract management for ongoing service delivery. 

Our Team

Larry Castro photo

Larry Castro

Operations Manager

Larry Castro founded MyTasker360 with a simple goal: to help Australian trade businesses reduce the administrative workload and access reliable, cost-effective offshore support.

With hands-on experience supporting Australian trades across Simpro, scheduling, quoting, invoicing, compliance, job management, and customer service, Larry understands the day-to-day challenges that can take tradespeople and business owners away from running their operations.

Through MyTasker360, he has built a dedicated offshore support team in the Philippines that works alongside Australian businesses to manage the administration behind the scenes, helping trades businesses stay organised, improve efficiency, reduce overheads, and focus on delivering quality work.

Connect with Larry

Erika Ignas photo

Erika Ignas

Asset and Contract Manager

Erika supports Australian trade businesses through MyTasker360, with a strong focus on asset management and preventative maintenance. She helps businesses keep accurate asset records, monitor maintenance requirements, and ensure preventative maintenance schedules are properly managed.

With hands-on experience in asset registers, preventative maintenance scheduling, service agreements, contract administration, maintenance history, and customer asset records, Erika understands how important it is for trade businesses to stay ahead of upcoming maintenance and avoid missed servicing that can lead to breakdowns and unexpected costs.

Through MyTasker360, Erika works alongside Australian trade businesses to manage their assets and preventative maintenance programs behind the scenes. She helps track service intervals, upcoming maintenance, asset history, contract requirements, and outstanding actions, giving businesses better visibility over their equipment and helping ensure maintenance is completed on time.

Connect with Erika

Testimonials

  • Marty Barke image

    Marty Barke
    Director - Gold Coast Commercial Services

    MyTasker360 has taken a huge amount of administration off our internal team. They understand the trades industry, know how to work within AroFlo, and have become a reliable part of our day-to-day operations. It has allowed our team to focus more on the work rather than being stuck behind a desk.

Media

Resources

Mytasker360 Introductory Brochure image
Mytasker360 Introductory Brochure

Outsourcing to MyTasker360 saves you time, reduces stress, and boosts efficiency. We handle your back-office tasks, offering cost-effective support tailored to the trades and service industry. Focus on growing your business while we take care of the rest!

Services

Reviews

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FAQ

Yes, absolutely! At MyTasker360, our Virtual Assistants are well-compensated and work in a supportive environment. We prioritize their well-being and ensure they have a healthy work-life balance. Happy VAs lead to better service for you!
Yes, our team members are 100% fluent in English. They have experience communicating with international clients, ensuring clear and effective interactions, whether in writing or over the phone.
Your privacy is a top priority for us. All our staff members sign a legal contract based in the Philippines that includes strict confidentiality clauses. Breaching these terms comes with significant financial penalties. We also implement best practices in data security to keep your information safe.
We focus primarily on the trades and service industries, including electrical, plumbing, air conditioning, and commercial kitchen maintenance. Our understanding of these fields allows us to provide tailored support that meets your specific needs.
Simply reach out to us! We’ll guide you through a straightforward onboarding process, discussing your needs and setting you up with the right team. From there, we ensure a smooth transition of tasks.
We’re flexible! If your requirements evolve, we can adjust your service plan accordingly. Whether you need to scale up or down, we can adapt to fit your business.
Outsourcing with MyTasker360 can significantly reduce your overhead costs. You avoid expenses like office space, equipment, and employee benefits. For the cost of hiring one local employee, you can access a dedicated team of VAs, all working efficiently on your behalf.

Links

Regions Served

Australia
New Zealand

Services Offered

Bookkeeping / Payroll
Business Coaching / Consulting
Virtual Assistant

Simpro Expertise

Lightning
Take-Offs

Partner Tier

Registered

Industry Specialization

Electric
HVAC-R
Plumbing
Solar
Other

Links

Regions Served

Australia
New Zealand

Services Offered

Bookkeeping / Payroll
Business Coaching / Consulting
Virtual Assistant

Simpro Expertise

Lightning
Take-Offs

Partner Tier

Registered

Industry Specialization

Electric
HVAC-R
Plumbing
Solar
Other

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