# e2e Ltd
> End-to-end Simpro setup, training and optimisation.

Canonical page: https://partners.simprogroup.com/partners/e2e-ltd
Marketplace: Simpro Partner Directory
Last updated: 2026-05-08
Logo: https://assets.partnerfleet.app/nr675uwixg6xgnwzp3dp28rj8sfh

## At a glance
- Endorsements: Digital Forms, Financial Processes
- Regions Served: Australia, New Zealand
- Services Offered: Business Coaching / Consulting, Custom Development / Integration, Data Migrations, Implementation / Professional Services
- Simpro Expertise: Data Feed, Maintenance Planner, Premium & Mobile, Simpro Digital Forms / Form Builder, Take-Offs, BI Reporting
- Partner Tier: Select
- Industry Specialization: Electric, Security / Fire / Low-Voltage, HVAC-R, Plumbing, Solar, Other
- Rating: 5.0/5 (1 reviews)
- Website: [www.e2e.nz](https://www.e2e.nz)

## Call to actions
- **Get In Touch** — submit the contact form on https://partners.simprogroup.com/partners/e2e-ltd
- [Learn More](https://www.e2e.nz/simpro)

## About
We are a team of experienced Simpro Consultants supporting both new and established users who want their system to work the way their business actually operates. With a deep understanding of trades, field operations and accounting, we help align your workflows, data, forms and training to improve accuracy, efficiency and profitability.Beyond Simpro’s core features, we also help implement and connect add-on products such as CRM, payroll, reporting and automations to create a complete, integrated setup.We’ve delivered successful implementations across the main trade verticals and many non-traditional industries. If you have a team in the field and job management needs, we’d love to talk. Clients often say we’re “worth your weight in gold” and that Simpro “would have been a hell of a lot harder to learn without e2e.”

## Services
- **Consulting** — We provide practical Simpro consulting for both new and experienced users. With a deep understanding of trade operations, field teams and accounting, we help you align your system with the way your business actually works. From workflow reviews to financial accuracy and process design, we support better visibility, efficiency and profitability across your jobs. 
- **Implementation** — We deliver end-to-end Simpro implementations built around your business rather than a template. Our team sets up workflows, data, forms, costing, scheduling and training so your teams understand the system and use it confidently. We also connect CRM, payroll, reporting and automation tools to give you a complete, integrated platform. 
- **Virtual Admin** — Our Virtual Admin service gives you a knowledgeable Simpro-trained admin resource without hiring internally. We can assist with data entry, purchasing, job updates, invoicing, maintaining the system and keeping records accurate. Perfect for growing businesses or teams needing temporary or ongoing support. 
- **Support** — Whether you need occasional help or ongoing guidance, we provide responsive, hands-on support for all areas of Simpro. From troubleshooting and adjustments to coaching, financial settings, workflows and add-ons, we’re here to help your team stay confident and your system performing as it should. 
- **Optimisation** — For businesses already using Simpro, we review your existing setup to ensure it’s supporting your goals. We focus on improving job visibility, cost accuracy, team adoption, and overall profitability. This includes workflow refinement, form and data improvements, training refreshers and alignment with accounting and reporting requirements. 
- **Customisation** — We tailor Simpro to fit your unique processes. This includes custom forms, advanced workflows, API integrations, dashboards, automations, and connections to CRM and payroll systems. If your business needs Simpro to do something specific, we build solutions that make it happen. 
- **Process Mapping** — We work with your team to clearly map out how jobs move through your business — from quoting and scheduling to purchasing, delivery, invoicing and reporting. By understanding the real-world steps your field and office teams take, we design Simpro workflows that reflect how your business actually operates. The result is clearer responsibilities, more accurate data, better job visibility and a system that genuinely supports day-to-day operations. 
- **Simpro Add-On Products & Integrations** — We help you connect the tools that sit around Simpro — including CRM, payroll tools, reporting platforms, automation tools and industry-specific apps. Whether you need data flowing cleanly between systems, custom integrations through the API or tailored dashboards, we ensure everything works together. This creates a more complete, efficient and profitable ecosystem for your business. 

## Team
- **Dave Barron — Lead Consultant, Owner** — Dave, a farm-raised entrepreneur, brings a unique blend of technology, management, and governance expertise, from corporate, local government, and SME backgrounds. He excels at bridging business and ICT strategies, driving growth and advancement. As owner and Lead Consultant at e2e, Dave is passionate about harnessing the power of software and optimising processes for efficiency, profitability, and positive outcomes, and developing and empowering people. He is also founder and director of Nectar Group Limited, a successful Christchurch technology consultancy. [Dave Barron - LinkedIn](https://www.linkedin.com/in/dave-barron-1126804/)
- **Stefanie Wah — Operations Manager** — Stefanie is the driving force behind e2e’s operations and marketing. With experience across New Zealand, Canada, and Germany, she brings a global perspective and a wealth of expertise in operations, administration, finance, and marketing. Stefanie keeps the business running seamlessly while leading creative initiatives that share e2e’s story and highlight the team’s work. Organised, positive, and proactive, Stefanie provides the structure and energy that keep the team supported and the business moving forward. [Stefanie Wah - LinkedIn](https://www.linkedin.com/in/stefanie-wah/)
- **Racheal O'Brien — Consultant - Simpro and Accredo** — Racheal brings a wealth of experience in HR, recruitment, onboarding, accounts and business operations, backed by a recent Bachelor of Commerce and a strong background in strategic problem-solving and process optimisation. She is passionate about helping businesses improve efficiency and get the most out of their technology, ensuring practical and meaningful outcomes. Having worked across various industries, Racheal understands the challenges businesses face and is committed to providing results-driven support. She enjoys working with clients to enhance their processes and achieve their goals. [Racheal O'Brien - LinkedIn](https://www.linkedin.com/in/racheal-o-brien-567628b0/)
- **George Tyler — Consultant - Simpro** — George, a seasoned software implementation expert, partners with businesses to identify and implement fit-for-purpose software, providing support, training, and onboarding to maximise their investment. With a diverse background in IT and business, George has helped many enterprises and SMEs drive process improvements and deliver tangible benefits. His meticulous approach ensures streamlined processes and efficient operations. As a trusted advisor, George tailors solutions to business needs, elevating operations and driving success through cutting-edge software solutions. [George Tyler - LinkedIn](https://www.linkedin.com/in/george-tyler-42351316)
- **Neil Heathcote — Consultant - Simpro** — Neil is a systems thinker with a diverse background spanning live events, operations, technical sales, management, IT, and enterprise software. Beginning his career as a touring sound engineer, he developed a strong foundation in building tidy, reliable systems — both on stage and behind the scenes. That hands-on experience evolved into a passion for streamlining business operations through the smart use of technology. Neil works closely with service and trades businesses to align people, processes, and platforms. Whether delivering new implementations or refining existing systems, he focuses on reducing friction, eliminating waste, and improving the flow of information across organisations. From custom forms to full Simpro build migrations, Neil thrives at the intersection of people and systems. Based in Central Otago, Neil lives with his wife and is enthusiastically (and unsuccessfully) attempting semi-retirement. [Neil Heathcote - LinkedIn](https://www.linkedin.com/in/neil-heathcote-15320323/)
- **Rob Laidlaw — Business Systems Consultant** — Rob partners with organisations to turn business challenges into practical, fit-for-purpose technology solutions. With over a decade of experience as a business systems consultant and broader expertise across enterprise implementations, he brings strong capability in analysis, solution design, system configuration, and process improvement. Working closely with stakeholders, Rob maps processes, clarifies requirements, and guides implementation through to successful delivery. His focus is ensuring business systems drive real operational efficiency, deliver meaningful reporting, and support informed decision-making. Having travelled extensively and worked in London and Amsterdam, Rob combines global experience with a pragmatic, grounded approach. Outside of work, he channels his energy into kiteboarding, trail running, skiing, DJing, and starting his mornings with meditation and an ocean dip. [Rob Laidlaw - LinkedIn](https://www.linkedin.com/in/rob-laidlaw/)
- **Chantelle Knight — Consultant - Simpro** — Chantelle is a systems thinker with over 20 years’ experience across the electrical, plumbing, and marine industries. With a strong background in trade operations and business management, she brings a practical, no-nonsense approach to helping service businesses gain control, improve visibility, and run more efficiently. She works closely with trades and service-based businesses to connect people, processes, and platforms. From Simpro implementations to refining existing systems, Chantelle focuses on cutting through complexity, tightening workflows, and delivering solutions that actually work on the ground. She’s known for turning operational chaos into clarity. Outside of work, Chantelle has a strong interest in bioenergetics, exploring the intersection of ancient healing practices and modern technology. When she’s not doing that, she’s out in the outdoors or planning her next travel adventure. [Chantelle - LinkedIn](https://www.linkedin.com/in/chantelle-knight-273b5a72/)
- **Murray Trounson — Consultant - Accredo** — Murray is a trained accountant with a wealth of experience in IT systems and business software. For more than 20 years, he has supported South Island clients with Accredo Software, helping organisations maximise the value of their systems and improve financial visibility across their operations. Combining strong financial acumen with deep technical expertise, Murray understands both the numbers behind the business and the systems that support them. He works closely with clients to troubleshoot complex issues, refine processes, and design practical solutions that enhance efficiency and reporting. Murray has a knack for developing effective, creative solutions to customer challenges and is known for his steady, knowledgeable approach and long-standing client relationships.

## Testimonials
- ""Simpro, accompanied with the expertise from e2e, has been exactly what the company needed so it’s best prepared to take the company forward into the next phase."" — Jared Welsh, Servicing Manager | Director (Christchurch Electrical)
- ""Before Simpro and e2e, I was overwhelmed trying to keep everything in my head. Now, with everything in one place, I’m more relaxed and can focus on growing my business."" — Jacob Holdaway, Owner/Operator (Jacob Holdaway Contracting)
- "“e2e's structured approach to project management and cost tracking has made a real difference – we have the clarity we need on every job and a solid handle on both costs and revenue.”" — Peter Randall , Operations Manager (Rainer Irrigation)
- ""The biggest win has been that I can approve the customer invoices before they go out and I can do that from anywhere, saving hours each month and improving cash flow."" — Damon Stewart, Part-Owner (South Island Electrical)
- ""We used e2e to help us set up our simPRO Digital Forms templates for our solar & electrical business here in Christchurch. They took A LOT of our headaches away! Racheal has been fantastic to deal with, she's responsive, knowledgeable and gets the job done. Would highly recommend using e2e!"" — Shan Kukard, Office Manager (InnovatioNZ Solar & Electrical)
- ""We have engaged e2e across our group of companies for a number of years and continue to find George helpful and well educated with Simpro. He has helped us with implementation right through to ongoing support. Highly recommend."" — Shaylene McKennie, Administration & Finance (Barrier Fencing)
- ""They were great to deal with. And responsive to my queries."" — Rob Leaupepe-Hansell, Managing Director (Greenside Energy Solutions Ltd)
- ""In needing to optimise our usage of Simpro, we tracked down Kirsten Adams-Ford, who is now with e2e based in Christchurch. Kirsten had assisted us after our implementation, which was originally done during Covid - not ideal but these things happen. Kirsten had been at Simpro as an Implementation Consultant, and we knew she could help us with the kinks that needed ironing out. We have recently had her assist us with our Progress Claim workflows and the tweaks she has made for us, particularly with the claims forms, have made a huge difference to the time and effort that it takes to complete our claims. Having her come on site when we need her helps too, and the sessions she has had with myself and other members of our very busy team have proved beneficial. We will be looking to doing more with her and e2e in the future."" — Shirley Cummings, Office Manager (CBD Plumbing Ltd)

## Screenshots
- ![e2e Team](https://assets.partnerfleet.app/8vlmfedpvpi80ku6qaqwxp976y49)
- ![e2e Team](https://assets.partnerfleet.app/8kn1v64d6sa278c4halelh8x6izi)

## Resources
- [Simpro Spring Cleaning Checklist](https://www.e2e.nz/simpro-spring-cleaning) — Your Simpro touches every part of your business: customers, staff, jobs, suppliers, reporting, and more. Over time, each of these areas can pick up clutter, duplication, or outdated settings that make your system harder to use.Our Spring Cleaning Checklist gives you 14 areas to review, with clear, practical actions that keep things running smoothly. It’s not about big overhauls; it’s about small, consistent improvements that add up to better efficiency, accuracy, and control.
- [The Trades Growth Guide](https://www.e2e.nz/trades-growth-guide) — Running a trades business isn’t about finding work - it’s about controlling the chaos in between. Too many companies lose 5–10% of annual revenue through missed hours, late invoices, and unbilled extras.This guide will show you exactly where those leaks happen, and how to plug them with simple, proven systems.

## Reviews
- 5/5 — "George has been an outstanding asset to our business. He travelled from NZ to Australia to work closely with our team, gaining a deep understanding of our processes in Simpro and helping implement best practices. His support has significantly accelerated our progress, and the experience has been ..." — Dylan Agius, March 2026

## FAQs
### Do you work with businesses that already use Simpro?
Yes, many of our clients come to us after they’ve already implemented Simpro. We review your setup, identify what’s not working, and help realign it to support better accuracy, efficiency and profitability.

### Can you help with a full Simpro implementation from scratch?
Absolutely. We handle end-to-end implementations including workflows, data, forms, financial settings, team training and add-on products so you go live with confidence. 

### Do you understand trade businesses and field operations?
Yes. Our team has deep experience working with electrical, plumbing, HVAC, fire/security, solar and other field-service industries. We understand job management, scheduling, operations and the accounting behind them. 

### Can you assist with CRM, payroll, reporting and other integrations?
Yes. We help connect Simpro with CRM systems, payroll platforms, reporting tools, automation apps and other software your business relies on. We can also build custom integrations when required. 

### What if we only need help with part of the system?
That’s completely fine. We can assist with specific areas such as financial accuracy, job workflows, stock and purchasing, data clean-ups, forms, or training, whatever you need. 

### Do you offer ongoing support?
Yes. We provide responsive support for day-to-day questions, troubleshooting, system updates, team coaching and improvements as your business grows. 

### Can you provide Virtual Admin services?
Yes. We offer Simpro-trained Virtual Admin support for purchasing, invoicing, data entry, job updates, system maintenance and more, either short-term or ongoing. 

### How do we get started?
Start with a discovery call. We’ll learn about your business, your goals and your challenges, then recommend the best approach - implementation, optimisation, support or a combination.