# Rising Flame - Chantelle French > Reignite your business systems — Refined. Rebuilt. Rising. Canonical page: https://partners.simprogroup.com/partners/chantelle-french Marketplace: Simpro Partner Directory Last updated: 2025-12-03 Logo: https://assets.partnerfleet.app/4bxyml3pr587fwdptd59frf5ynbi ## At a glance - Regions Served: New Zealand - Services Offered: Bookkeeping / Payroll, Business Coaching / Consulting, Custom Development / Integration, Implementation / Professional Services - Simpro Expertise: Premium & Mobile, Simpro Digital Forms / Form Builder - Partner Tier: Registered - Industry Specialization: Electric, Plumbing, Solar - Website: [www.risingflame.co.nz](https://www.risingflame.co.nz) ## Call to actions - **Get In Touch** — submit the contact form on https://partners.simprogroup.com/partners/chantelle-french - [Contact Us](https://risingflame.co.nz/contact) ## About Rising Flame Enterprises is a New Zealand-based company dedicated to igniting growth and transforming businesses through smarter systems. Led by Chantelle French with over 17 years of experience, they specialise in simplifying operations for trades and service businesses by offering comprehensive solutions that include Simpro Job Management implementation, Xero Accounting integration, and HRIS setup with Elmo. Their services are designed to streamline job management, financial processes, and staff coordination, helping businesses transition from chaos to clarity. Rising Flame provides various consulting options, including on-call support for system issues, in-depth Discovery Sessions for performance audits, and full implementation services ensuring seamless operations. Their commitment to aligning technology with business goals empowers clients to focus on their core strengths and drive growth. Partnering with leading software solutions, Rising Flame delivers tailored support, training, and ongoing assistance. By harnessing efficient systems, they help businesses not only survive but thrive in today's competitive landscape. Contact Chantelle at Rising Flame to transform your operational efficiency and elevate your business potential. ## Services - **Simpro & Xero Implementation ** —  Seamless end-to-end setup of Simpro and Xero, including workflows, GL mapping, automations, and integrations. Chantelle ensures your systems connect smoothly so your business runs with clarity, accuracy, and efficiency from day one.  - **Simpro Support & Fine Tuning** —  Expert support to optimise your existing Simpro setup. Chantelle resolves issues, refines workflows, cleans data, improves reporting, and aligns the system with how your business actually operates.  - **Office Manager Support & Temporary Cover** — Reliable short-term or ongoing office support for trade businesses using Simpro and Xero. Chantelle provides experienced cover during leave or busy periods, keeping jobs moving, invoicing flowing, and your operations on track.  ## Team - **Chantelle French — Director** — Chantelle French is the founder of Rising Flame Enterprises, a business systems specialist transforming trade and service companies through smarter operations, streamlined workflows, and powerful digital integration. With a background as an engineer and more than a decade of experience supporting electrical, plumbing, and service businesses, Chantelle brings a rare combination of technical depth and operational insight. She is both a Simpro Partner/Implementation Specialist and a Xero Certified Advisor, known for simplifying complexity and building systems that actually work for the teams who use them. She supports businesses with Simpro implementation, re-tuning, workflow optimisation, inventory and job management structure, Xero integration, and temporary office-manager cover for holidays or high-demand periods. A natural problem-solver, Chantelle is recognised for her precision, efficiency, and ability to create order out of operational chaos, helping businesses become streamlined, profitable, and future-ready. [Rising Flame Enterprises](https://www.risingflame.co.nz) ## Testimonials - "Working with Chantelle French from Rising Flame Enterprises has been a game-changer for our business. Chantelle led the full implementation of Simpro and streamlined our Xero workflows with precision, clarity, and an exceptional understanding of how trade businesses operate day-to-day. Her ability to map our processes, clean up our data, and design efficient workflows has significantly improved our scheduling, job management, purchasing, and financial accuracy. Chantelle not only set up the systems, we now run smoother, faster, and with far fewer admin bottlenecks. She brings deep Simpro expertise, practical trade-industry knowledge, and a commitment to getting things right. Thanks to Chantelle, our operational efficiency and visibility have never been better. We highly recommend Chantelle and Rising Flame to any trade or service business wanting to streamline, scale, or get control of their systems." — Scot Pearce, Water To Waste Plumbing Services Ltd ## Screenshots - ![Rising Flame Enterprises - Chantelle French](https://assets.partnerfleet.app/ffru0idai351o72ep7x92obncuk4) - ![Chantelle French, Simpro Partner & Xero Advisor](https://assets.partnerfleet.app/yccq3jdu3a75grhiqycdz20luc37) ## Resources - [Rising Flame Enterprises - Chantelle French](https://assets.partnerfleet.app/3z1udz89w1jrzpnczoqu0c8ur7hn) ## FAQs ### Who is Chantelle French? Chantelle French is a certified Simpro Partner, Xero Advisor, and workflow optimisation specialist. With 15+ years across electrical, plumbing, and service industries, she helps trade businesses streamline operations, reduce admin load, and build scalable systems.  ### What does Rising Flame Enterprises do? Rising Flame specialises in:Simpro implementation & onboardingSystem reviews and retuningWorkflow optimisationXero integration & GL mappingInventory & price-book setupJob costing, WIP accuracy, and reporting improvementsOngoing Simpro support & TrainingOffice Manager Holiday Coverage ### What industries do you support? We primarily work with:ElectricalPlumbing & drainageSolarGasfittingGeneral trade & service businessesMaintenance teams and service departments ### Do you only support businesses in New Zealand?  No — we support clients across NZ, Australia, and the wider APAC region via remote sessions.  ### Can you help fix a messy or outdated Simpro setup?  Yes! Retuning existing Simpro systems is one of our core specialities. We can restructure workflows, fix cost centres, update forms, resolve inventory issues, and build accurate reporting.  ### Do you offer Xero and financial alignment? Absolutely. As both a Simpro and Xero Partner, Chantelle ensures your chart of accounts, GL codes, cost centres, and invoice flows are correctly aligned end-to-end.  ### Can you train our team? Yes. We provide training for:Office admin & coordinatorsProject managersTechnicians (Simpro Mobile)Owners & leadership teamsTraining can be 1:1, team sessions, or ongoing monthly support. ### Do you offer temporary office cover or holiday support? Yes — Rising Flame offers Office Manager Holiday Coverage, especially for businesses running Simpro and Xero. We keep your data flowing, job statuses updated, and invoicing on track while your staff take time off.  ### Do you provide ongoing support? Yes. All Simpro implementation packages include one hour of free monthly support with the option to add more as required.  ### Can you help us migrate from another system into Simpro? Yes — we can assist with data preparation, imports, workflows, and a smooth transition from tools like iTrade, Fergus, Tradify, or spreadsheets.  ### Do you help with Simpro reporting?  Yes — we help set up accurate WIP, job profitability, labour productivity, and operational KPI reporting so you can make data-driven decisions.  ### What makes Rising Flame different? Deep trade industry backgroundReal-world business operations experienceTechnical system knowledge + practical workflow designBoth Simpro and Xero certifiedStrategic support, not just “button-click” trainingFriendly, flexible, and highly efficient (Lion energy 🦁) ### How do we get started? Please feel free to book an initial call at risingflame.co.nz or contact Chantelle directly to discuss your needs and next steps.