Reignite your business systems — Refined. Rebuilt. Rising.
Rising Flame helps trade and service businesses ignite efficiency and rise above operational chaos. Led by Chantelle French, a Simpro and Xero integration specialist, Rising Flame delivers end-to-end system setup, workflow optimisation, and reporting clarity, empowering businesses to operate smarter, faster, and stronger.
Your business. Rebuilt. Refined. Rising.
Description
Rising Flame Enterprises is a New Zealand-based company dedicated to igniting growth and transforming businesses through smarter systems. Led by Chantelle French with over 17 years of experience, they specialise in simplifying operations for trades and service businesses by offering comprehensive solutions that include Simpro Job Management implementation, Xero Accounting integration, and HRIS setup with Elmo. Their services are designed to streamline job management, financial processes, and staff coordination, helping businesses transition from chaos to clarity. Rising Flame provides various consulting options, including on-call support for system issues, in-depth Discovery Sessions for performance audits, and full implementation services ensuring seamless operations. Their commitment to aligning technology with business goals empowers clients to focus on their core strengths and drive growth. Partnering with leading software solutions, Rising Flame delivers tailored support, training, and ongoing assistance. By harnessing efficient systems, they help businesses not only survive but thrive in today's competitive landscape. Contact Chantelle at Rising Flame to transform your operational efficiency and elevate your business potential.
Services
Simpro & Xero Implementation
Seamless end-to-end setup of Simpro and Xero, including workflows, GL mapping, automations, and integrations. Chantelle ensures your systems connect smoothly so your business runs with clarity, accuracy, and efficiency from day one.
Simpro Support & Fine Tuning
Expert support to optimise your existing Simpro setup. Chantelle resolves issues, refines workflows, cleans data, improves reporting, and aligns the system with how your business actually operates.
Office Manager Support & Temporary Cover
Reliable short-term or ongoing office support for trade businesses using Simpro and Xero. Chantelle provides experienced cover during leave or busy periods, keeping jobs moving, invoicing flowing, and your operations on track.
Our Team
Director
Chantelle French is the founder of Rising Flame Enterprises, a business systems specialist transforming trade and service companies through smarter operations, streamlined workflows, and powerful digital integration.
With a background as an engineer and more than a decade of experience supporting electrical, plumbing, and service businesses, Chantelle brings a rare combination of technical depth and operational insight. She is both a Simpro Partner/Implementation Specialist and a Xero Certified Advisor, known for simplifying complexity and building systems that actually work for the teams who use them.
She supports businesses with Simpro implementation, re-tuning, workflow optimisation, inventory and job management structure, Xero integration, and temporary office-manager cover for holidays or high-demand periods.
A natural problem-solver, Chantelle is recognised for her precision, efficiency, and ability to create order out of operational chaos, helping businesses become streamlined, profitable, and future-ready.
Testimonials
Media
Resources
Reviews
FAQ
Chantelle French is a certified Simpro Partner, Xero Advisor, and workflow optimisation specialist. With 15+ years across electrical, plumbing, and service industries, she helps trade businesses streamline operations, reduce admin load, and build scalable systems.
Rising Flame specialises in:
- Simpro implementation & onboarding
- System reviews and retuning
- Workflow optimisation
- Xero integration & GL mapping
- Inventory & price-book setup
- Job costing, WIP accuracy, and reporting improvements
- Ongoing Simpro support & Training
- Office Manager Holiday Coverage
We primarily work with:
- Electrical
- Plumbing & drainage
- Solar
- Gasfitting
- General trade & service businesses
- Maintenance teams and service departments
No — we support clients across NZ, Australia, and the wider APAC region via remote sessions.
Yes! Retuning existing Simpro systems is one of our core specialities.
We can restructure workflows, fix cost centres, update forms, resolve inventory issues, and build accurate reporting.
We can restructure workflows, fix cost centres, update forms, resolve inventory issues, and build accurate reporting.
Absolutely. As both a Simpro and Xero Partner, Chantelle ensures your chart of accounts, GL codes, cost centres, and invoice flows are correctly aligned end-to-end.
Yes. We provide training for:
- Office admin & coordinators
- Project managers
- Technicians (Simpro Mobile)
- Owners & leadership teams
Training can be 1:1, team sessions, or ongoing monthly support.
Yes — Rising Flame offers Office Manager Holiday Coverage, especially for businesses running Simpro and Xero.
We keep your data flowing, job statuses updated, and invoicing on track while your staff take time off.
We keep your data flowing, job statuses updated, and invoicing on track while your staff take time off.
Yes. All Simpro implementation packages include one hour of free monthly support with the option to add more as required.
Yes — we can assist with data preparation, imports, workflows, and a smooth transition from tools like iTrade, Fergus, Tradify, or spreadsheets.
Yes — we help set up accurate WIP, job profitability, labour productivity, and operational KPI reporting so you can make data-driven decisions.
- Deep trade industry background
- Real-world business operations experience
- Technical system knowledge + practical workflow design
- Both Simpro and Xero certified
- Strategic support, not just “button-click” training
- Friendly, flexible, and highly efficient (Lion energy 🦁)
Please feel free to book an initial call at risingflame.co.nz or contact Chantelle directly to discuss your needs and next steps.
Regions Served
New Zealand
Services Offered
Bookkeeping / Payroll
Business Coaching / Consulting
Custom Development / Integration
Implementation / Professional Services
Simpro Expertise
Premium & Mobile
Simpro Digital Forms / Form Builder
Partner Tier
Industry Specialization
Electric
Plumbing
Solar
Year Founded
2025
Years Working With Simpro
17
Regions Served
New Zealand
Services Offered
Bookkeeping / Payroll
Business Coaching / Consulting
Custom Development / Integration
Implementation / Professional Services
Simpro Expertise
Premium & Mobile
Simpro Digital Forms / Form Builder
Partner Tier
Industry Specialization
Electric
Plumbing
Solar
Year Founded
2025
Years Working With Simpro
17
