# Business System Alchemy > We specialise in creating purpose-built integrations, where an OOTB solution doesn't exist or doesn't meet your business needs. Canonical page: https://partners.simprogroup.com/partners/business-system-alchemy Marketplace: Simpro Partner Directory Last updated: 2025-09-23 Logo: https://assets.partnerfleet.app/ycihunryjuwisehfpff5hbaw2mer ## At a glance - Regions Served: Australia - Services Offered: Custom Development / Integration, Implementation / Professional Services - Partner Tier: Registered - Website: [businesssystemalchemy.com.au](https://businesssystemalchemy.com.au/) ## Call to actions - **Get in Touch** — submit the contact form on https://partners.simprogroup.com/partners/business-system-alchemy - [Learn More](https://businesssystemalchemy.com.au/) ## About Business System Alchemy is a trusted brand that specializes in providing innovative business systems and processes to drive operational excellence. With a team of experienced professionals, they offer a range of products and services to help businesses optimize their operations and maximize efficiency. The founders of Business System Alchemy, Ruxana D'Vine and Michael Meryment, bring extensive expertise in IT systems and project management. Ruxana, a Senior Business Analyst, is adept at ERP implementation and change management, with a focus on delivering value to service and construction businesses. Michael, a Chartered Accountant and IT consultant, excels in IT evaluations and system roll-outs, prioritizing efficient use of new technologies. Together, their complementary skills make Business System Alchemy a reliable partner for businesses seeking to enhance their operational processes. Whether it's business process review, software implementation, or telecoms roll-outs, their team is committed to delivering effective solutions tailored to each client's unique needs. Contact Business System Alchemy today to unlock the full potential of your business and achieve sustainable growth. ## Services - **Made-to-Order Integration Services** — With our Integration Services, we create functional and technical specifications for software system integrations, communicate in “tech-speak” with your vendors on your behalf, and build the integration for you - all with your business needs in mind.  - **Business Process Review and Realignment** — Our Business Process Review and Realignment Service is designed to help you efficiently and successfully deliver process optimisation within your business, particularly if you’re about to go through or have just been through a period of organisational change. - **Project Delivery** — If you’re a little short-staffed, or even just overloaded with the day to day, Business System Alchemy can work with your IT team to assist with project delivery. We’ll make sure your project is delivered on time, on budget and to the satisfaction of senior management. ## Team - **Michael Meryment — Director and Alchemist** — With over two decades of experience in IT services, technology programs, and ERP systems, I am a business systems consultant who helps clients execute their business strategy through effective innovation and technology investment. As the Director and Alchemist at Business System Alchemy, I lead a team of experts who solve business process issues by finding the right formula of people, process, and technology. My specialties include acquisition/merger integration, business case formulation, technology solution sourcing, evaluation, and selection, and business program/project recovery. I have overseen significant programs focused on developing long term sustainable change in culture, people, process, clients, and financial measures across various industries globally. I believe that IT should enhance a business, not provide road-blocks, and that IT should provide value to the business, from the initial implementation and through ongoing continuous improvement. [https://www.linkedin.com/in/michaelmeryment/](https://Michael's LinkedIn Profile) - **Ruxana D'Vine — Director and Alchemist** — I'm passionate about supporting and facilitating business strategy execution through effective innovation and technology investment, with no ties to any particular system or methodology. My aim is to deliver whatever solution works best for the business. I have over twenty years of experience as a business systems consultant with exposure to IT services, software development and design projects, ERP/BMS systems and Building Services globally. I have a unique IT background, having worked as an end-user in a Service department, an ERP Software Consultant and as a Business Solutions Architect for a global organisation. This has given me a driving interest to ensure IT systems fit process - I've experienced first hand the frustration and reluctance to engage when they don't. My specialties include acquisition/merger integration, business case formulation, software and solution design, software evaluation and selection, and business process change. [https://www.linkedin.com/in/ruxanadvine/](https://Ruxana's LinkedIn Profile) ## Screenshots - ![With our Integration Services, we create functional and technical specifications for software system integrations, communicate in “tech-speak” with your vendors on your behalf, and build the integration for you - all with your business needs in mind.](https://assets.partnerfleet.app/dmrmlcokug759yei66hnq46ibovh) - ![Our Business Process Review and Realignment Service is designed to help you efficiently and successfully deliver process optimisation within your business, particularly if you’re about to go through or have just been through a period of organisational change.](https://assets.partnerfleet.app/emgbdccec0cbdu2qvpidtaj74mpn) - ![If you’re a little short-staffed, or even just overloaded with the day to day, Business System Alchemy can work with your IT team to assist with project delivery. We’ll make sure your project is delivered on time, on budget and to the satisfaction of senior management.](https://assets.partnerfleet.app/68bop9je3c4txdmn0g3f8k2y5l4p) ## Resources - [Case Study](https://businesssystemalchemy.com.au/portfolio-item/rectify-expand-simpro-erp-integration/) — Our Construction-industry client had a pre-existing integration built between simPRO and their ERP system. This integration had been built by their ERP vendor for them and was reliant on having IBM middleware in place, hosted by their ERP vendor. Unfortunately, there were a lot of ongoing issues with this existing integration – the integration services would fail reasonably often and take a day or more to be restarted, while any changes to the integration mapping and the middleware server could only be accessed by the ERP vendor. It became clear that expanding the integration to cover other functional requirements would be problematic and create even greater business risk.We were asked to: a) provide a more robust integration method that removed the IBM middleware b) assist them with the expansion of the integration into additional functional areas, using standard simPRO integration methods, where possible. - [Case Study](https://businesssystemalchemy.com.au/portfolio-item/solving-out-of-the-box-api-limitations/) — Our client had an existing, simple integration in place between their ERP and Simpro. They wanted to expand on this integration, but the integration methods provided by Simpro had changed. Instead of “pushing” data changes to the ERP, they now only provided Webhook subscriptions. The client’s ERP software was unable to manage the Simpro preferred method of Webhook subscriptions. We built an "listener" that managed the communication between both packages. - [Case Study](https://businesssystemalchemy.com.au/portfolio-item/service-business-process-alignment/) — A large national service business with multiple locations ran each office as though they were a distinct business. A shift in strategy determined that these locations had to change to operate as one consistent, consolidated group.We were engaged to assist them with reviewing and collating their current processes, as well as then developing a unified Future State. ## FAQs ### How do we engage with you? Connect with us on LinkedIn or via our website and we'll have a chat with you about what you need and how we can help. If we're not the right fit for you, we'll let you know immediately. ### How much does it cost? We work on a time and materials basis, based on an estimate we formulate from a set scope of work provided by you.